faq.


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R E T U R N S :

To make the return process easy please follow these little rules.

Return items must be shipped back to our onyxpearl.com headquarters (address below) -OR- brought into our shop at 21 8th St. S Fargo, ND 58103.


S H I P . R E T U R N . I T E M S . T O :

onyxpearl.com

21 8th St. S

Fargo, ND 58103


E X C H A N G E S :

Due to our quick turnaround we cannot offer exchanges. The easiest method of receiving a different size/style is to place a completely new order on onyxpearl.com, and return the item(s) that did not work out.


C H A N G I N G . O R . C A N C E L L I N G :

If something happened, and you want to change or cancel your order, simply call us (701-404-4805) as soon as possible and if we have not packed and shipped your item(s) yet, we would be more than happy to make changes or cancel your order. If we have already shipped out your package, unfortunately we will be unable to make any changes to your order.


Q U E S T I O N S ?

E-mail us at: hello@onyxpearl.com -or- call us at: 701-404-480

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